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Apple is currently delving into a display anomaly affecting select Apple Watch models, where the screen brightness intermittently flickers or pulsates when the Always On mode is activated. This development was revealed through an internal service memo circulated among Apple Authorized Service Providers.
While the memo doesn’t specify the exact models, user reports indicate that the problem is most prominent in the recently launched Apple Watch Series 9 and Apple Watch Ultra 2.
Numerous customers have voiced concerns about this issue across various platforms, including Reddit, and the Apple Support Community website. Reports suggest that this glitch persists across all watchOS 10 versions, including the latest 10.0.2 release.
Apple has advised service providers not to attempt repairs on affected watches. Instead, they encourage customers to ensure their Apple Watch software is kept up to date, indicating that a resolution might be introduced in an upcoming watchOS update. It remains uncertain if Apple has addressed this matter in the anticipated watchOS 10.1 release slated next week.
As an interim measure, Apple recommends users navigate to the Settings app, then Display & Brightness -> Always On, and disable the feature.
In tandem with the display flickering concern, Apple is also looking into another anomaly. This pertains to complications, such as Activity rings, on a watch face potentially exhibiting a temporary pink hue, as stated in the memo. Reports of this issue have emerged from users in recent weeks.