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Apple TV users have been facing connectivity issues with the Siri Remote for several months now, and despite the growing complaints, Apple has yet to release a fix for these problems.
The latest version of the Apple TV 4K, which was released in October 2022, includes a new A15 Bionic chip, support for HDR 10+, and a new Siri Remote with USB-C for charging. However, it seems that this new remote is causing connectivity issues for many users.
Several threads on Reddit and Apple’s support website have been created by users who are frustrated by the connectivity issues between the Apple TV and Siri Remote. The problems seem to be exclusive to the USB-C Siri Remote, which is also sold as a standalone accessory for previous-generation Apple TV models.
According to users, the Siri Remote regularly disconnects from their Apple TV without any sort of pattern or explanation, usually minutes after the remote was used to initiate playback.
Despite multiple updates to tvOS 16, including tvOS 16.1.1, tvOS 16.2, tvOS 16.3, and tvOS 16.3.1, Apple has not been able to solve these problems. The lack of an official fix, let alone an acknowledgment from Apple, has only increased the frustration of Apple TV users. Many users have taken to social media to express their discontent, yet Apple remains silent on the issue.
Some users have tried swapping out the HDMI cable used with their Apple TV, but this has not solved the problem. It seems that the issue is exclusive to the USB-C version of the Siri Remote.
If you’re experiencing connectivity issues with your Apple TV and Siri Remote, using an older Lightning version of the Siri Remote may be a temporary situation. However, this is far from an ideal solution, and many users are hoping that Apple will address the issue soon.
