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Apple has recently published a new support document, announcing that Apple Watch Ultra users can now request a Depth and Water Seal Test by Apple to ensure that their watches’ depth gauge and seals are working correctly.
The new document outlines various reasons why users may want to have their watches tested, including checking the functionality of the depth gauge for diving purposes and ensuring that there is no unseen damage following impacts to the watch.
To request a Depth and Water Seal Test, Apple Watch Ultra owners can reach out to Apple’s normal online support channels. Apple will carry out a visual inspection of the watch to look for any visible damage. If the device appears intact, Apple will then test the water seals and depth gauge.
However, users are cautioned that unseen damage could compromise the watch, and the Depth and Seal Water Test could render the device inoperable, necessitating a replacement fee unless the problem is covered by warranty.
Apple has not specified whether this service comes with a cost, so users will need to check with Apple to determine whether there is a charge for this test. Once the watch is sent to Apple, it is expected to be returned within seven to ten business days.
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This new support document highlights Apple’s continued efforts to ensure that its devices are functioning correctly and meeting the needs of its users. With Apple Watch Ultra being a popular device for many who enjoy water-based activities, it is vital that the depth gauge and seals are in proper working order to prevent any accidents or damage to the watch.